PMS Implementation - 1

Booking Ninjas PMS Implementation

The Booking Ninjas system implementation is as easy as it gets. At Booking Ninjas, we consider it our responsibility to provide a good transition process (if there is an existing platform), or a smooth fresh implementation process. In this regard, we break down our implementation into phases, to make each process easy to follow and properly managed.

The implementation process

Based on the nature of the solution we are offering, we adopt the phased approach for implementation. This involves breaking down units of the solution into various departments in the organization. We then proceed in a manner as to not cause a massive disruption to the business operations of the client.


We do not use implementation partners. Having built the system from scratch, we consider it our responsibility to see through the entire implementation process, taking care of any scenarios that might arise.

The Implementation Process

Implementation timeline

2-4 weeks

The initial start of the journey would be the migration and formatting of current and future data from the existing system or database to Booking Ninjas (unlimited historical data can be transferred and merged anytime after initial setup).

5-10 days

The next step would be testing the channel manager, booking engine and payment processing terminals within a sandbox account. Optimizations to the business logic and/or design changes on the Booking Engine can also be done in this phase.

Ongoing

When the implementation process is nearly completed, key users will now be trained, educating them on new capabilities and polishing any procedures with their feedback taken into consideration.

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1-2 weeks after the implementation, enjoy the convenience and the power of the application, creating a better customer experience than ever before

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Time to go live

Channels are activated. EMV (Chip reader terminals) are now connected to the point of sale terminals and check-in platforms located in all properties.

What the implementation covers

Pretty much everything you want. We will have a session or two with you to understand the specific organizational needs the Booking Ninjas system should meet.

Below are some of the implementation we offer out of the box.

We implement so much more, and you can check out our solutions page here.

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What about transitioning?

Some of our clients come from other management systems, so we are familiar with the reluctance to switch systems. It is seen as an expensive, risky project, and then decide they will be better off sticking to the old systems. Technology advancements changed all that.

Firstly, we offer a demo implementation of the system. The data could be test data or properly migrated from an existing platform. In that way, our clients see how much easier, faster, and more value it brings to the business.

Moreover, we understand there were other systems before us, and if we’re to win clients over, our transition process has to be very easy and less technical. We took care of the time-wasting processes, and by far, reduced the technicalities. Transitioning to Booking Ninjas is now a very simple process, and just to make sure it goes 100% right, we will be around to support clients in that.

Conclusion

The Booking Ninjas implementation process is geared towards our clients getting the best value in the market, just as we promised. We are keen on providing the greatest satisfaction in terms of usage and ROI, and one way to get it is to make our implementation a very certain success.

For a long time, we have maintained a quality of service, in terms of product excellence, customer relationship, follow-ups, and maintenance. We are poised to deliver the best in the industry and give our customers the value we promised.

The Best Fit for Your Business

The Booking Ninjas system is designed to help you get to your business goals without the setbacks familiar in most management systems. We offer high-end tools to provide a seamless management process for the staff and a platform to provide exceptional customer service to your guests.

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