
Modern Hotel Management
Say goodbye to inefficiency & complexity with Booking Ninjas, a unified platform that simplifies operations and grows with your business. This scalable, cloud-based property management system is designed for hotels of all sizes, allowing you to manage every aspect of your property in one place. Built on Salesforce, it offers enhanced security, flexibility, and valuable data-driven insights.

Scalable and Flexible
Grow without limits. Booking Ninjas scales with your business, whether you're managing a boutique property or expanding into a multi-property operation. Effortlessly adapt new properties and automate processes to enhance efficiency and profitability.

Powered by Salesforce
Leverage Salesforce's power and security. Booking Ninjas ensures that your data is safe, accessible, and fully integrated, with enterprise-grade security through Salesforce's reliable infrastructure and seamless integration for a complete data overview.

Adaptable for All Types of Properties
One platform, countless possibilities. Whether you run a hotel, hostel, vacation rental, or unique property, Booking Ninjas adapts to meet your needs, offering a design tailored for various property types and the flexibility to adjust seamlessly to your operational requirements.

Boost Your Revenue
Direct Booking Engine
Tired of paying high commissions? Booking Ninjas' direct booking engine drives more revenue with commission-free bookings, maximizing direct bookings without third-party fees and helping you keep control of your profits while reducing costs.
Channel Manager with GDS Integration
Simplify OTA management. Booking Ninjas connects to Airbnb, Booking.com, Expedia, Agoda, and Global Distribution System (GDS) channels—all from a single platform, enabling seamless management with real-time updates on availability and pricing while preventing overbookings.
Pricing Intelligence Engine with Dynamic Pricing
Optimize rates intelligently with our pricing intelligence engine. Say goodbye to missing bookings due to incorrect rates—our dynamic daily pricing and customizable pricing rules automatically adjust rates based on occupancy levels and market demand.

Deliver Exceptional Guest Experiences
Central Reservation System with Drag-and-Drop Calendar
Centralize your reservations with an intuitive visual timeline. Our user-friendly drag-and-drop calendar allows for easy modification and management of bookings, group reservation blocks, and hourly stays, putting complete control at your fingertips.
Guest Communication & Engagement Tools
Enhance guest relationships with comprehensive guest communication features including branded, customized emails from pre-stay to post-stay, virtual concierge services, and engagement tools that help increase upsells and encourage reviews.
Digital Key & Check-in Kiosk
Offer modern convenience with digital key technology and check-in kiosk options. Guests enjoy contactless mobile-optimized check-in screens for a flexible, secure experience with fully integrated guest data.
Front Desk Operations with Room Assignment Optimization
Streamline operations with room assignment optimization, one-click check-in/check-out, permission-based staff access, and real-time housekeeping updates for smooth front desk management.

Hotel Operations Made Simple
Customizable Control Dashboard
Get a customizable and comprehensive overview of all hotel operations from one centralized control dashboard. This powerful feature provides a quick, real-time snapshot of your property's performance and daily activities, allowing you to monitor key metrics and make informed decisions on the fly.
Native Hotel POS with One-Click Payments
Our native POS integrates seamlessly with one-click payments for incidentals, programmable pre-authorization collection and release, plus automated reconciliation for complete financial control and guest spending visibility.
Space Management Solutions
Maximize revenue with space management solutions for selling parking spaces, co-working spaces, and meeting spaces by the hour or month. Manage all your property's revenue streams from one platform.
Housekeeping & Maintenance Management
Empower your entire housekeeping team with a mobile app to view room statuses in real-time. Manage daily tasks, track work orders, and handle maintenance requests directly through the system, ensuring seamless communication and operational efficiency from front desk to staff.

Seamless Integration & Customization
Salesforce AppExchange & Open API
Connect to a world of possibilities through the Salesforce AppExchange, our dedicated marketplace for third-party integrations. Access a wide array of systems like guest check-in kiosks and task management solutions without additional connection fees. For total customization, leverage our open API to tailor the platform to your unique needs.
Booking Ninjas Hotel Management Software Package Includes:
Hotel Management System Add-Ons
FAQ
How long does it take to implement Booking Ninjas at my property?
Booking Ninjas offers a streamlined onboarding process. Depending on the size and complexity of the property, most hotels can be fully set up in just a few weeks with our 99.9% uptime SLA ensuring reliable service from day one.
Can Booking Ninjas integrate with my existing systems?
Yes, our unified platform integrates with various third-party systems, including CRM systems, accounting software, digital marketing tools, payment gateways, POS, door locks, and check-in kiosks. Our integration marketplace offers dozens of connections with no additional fees.
How secure is my hotel and guest data?
Booking Ninjas is built on Salesforce, which offers top-tier security and compliance, including GDPR standards. Salesforce's enterprise-level security infrastructure protects your data with our 99.9% uptime SLA guarantee.
How can Booking Ninjas help increase revenue?
Our pricing intelligence engine with dynamic daily pricing optimizes rates automatically. Combined with engagement tools, space management solutions for additional revenue streams, and guest marketing features, you can maximize both direct bookings and ancillary revenue.
Does the system support modern guest preferences?
Absolutely. We offer digital key technology, virtual concierge services, mobile-optimized check-in screens, check-in kiosks, and comprehensive guest communication features with branded, customized emails throughout the guest journey.
Are there additional fees for integrations?
No, our unified platform includes integrations through our marketplace with no additional connection fees. Whether connecting guest check-in kiosks, task management solutions, or other hospitality tools, you can expand capabilities without hidden costs.
Hotel Trends, Tips & Best Practices

Have More Questions?
Talk with one of our specialist and find out how you can benefit from our system.