Integrations

Connect Booking Ninjas to the Tools You Use

Connect accounting, payments, Salesforce data, Slack, and other supported systems without separating them from your booking operations.

Start With Supported Connections

Use existing integrations where they fit. Scope new connections only when the workflow needs them.

Accounting

Connect supported accounting workflows such as QuickBooks.

Payments

Connect payment activity through supported processors such as Stripe.

Slack

Connect selected operational notifications and workflows to Slack.

API

Use APIs when a supported or custom connection needs system-to-system data exchange.

Integration Features

These are the integration areas closest to the current Booking Ninjas product.

Accounting Integrations

Connect supported accounting workflows and financial data.

API Integration

Connect Booking Ninjas to another system through an API.

CRM Integration

Keep operational data connected to the Salesforce CRM environment.

Payment Processor

Connect supported payment providers to billing and booking workflows.

Slack Integration

Send selected workflow updates and notifications to Slack.

How New Integrations Are Handled

Not every connection should be presented as built in.

Already Supported

Configure the existing connector for the client's workflow.

Reusable New Integration

A connection useful across multiple customers can be scoped as Product Expansion.

Client-Specific Integration

A specialised connection can be scoped as Dedicated Customisation.

Third-Party Costs

Vendor licences, usage fees, and external service costs remain separate.

Keep the Source System Clear

Each integration should have a clear owner for the data and business rule.

  • Define which system is authoritative for each record
  • Map only the fields the workflow needs
  • Define when data moves and what triggers the exchange
  • Handle validation and exceptions explicitly
  • Keep third-party API limits and vendor rules in scope
  • Test the connection before rollout

Verified in the Salesforce Ecosystem.

Booking Ninjas is listed on Salesforce AppExchange as a Salesforce-native platform for bookings and operations.

Pricing

Supported built-in integrations are included with Core where relevant. New integrations are scoped separately.

New connection

Custom Integration

Scoped as needed

New connectors depend on the external API, authentication, data mapping, business rules, testing, monitoring, and long-term support requirements.

  • Reusable connectors may be Product Expansion
  • Client-specific connectors may be Dedicated Customisation
  • Third-party vendor fees remain separate
  • Implementation is scoped separately
An integration is only treated as built in when Booking Ninjas already supports it. External API changes, vendor limits, licensing, and usage costs remain outside Booking Ninjas pricing unless explicitly stated.

Manual Data Transfer vs Booking Ninjas Integrations

Connect the systems that matter without pretending every external platform is native to Booking Ninjas.

Capability Manual / Separate Tools Booking Ninjas
Supported connectorsManual export/importConfigured where available
Source-system ownershipOften unclearDefined per workflow
API connectionsSeparate developmentSupported or scoped as needed
Business rulesManual handlingMapped during implementation
ExceptionsManual discoveryHandled in the integration design
Third-party feesSeparateSeparate unless stated otherwise

Frequently Asked Questions

Which integrations are already supported?

Booking Ninjas supports built-in integrations such as QuickBooks, Slack, and Stripe where relevant to the configured workflow.

Can Booking Ninjas connect to a system that is not already supported?

Yes. The integration can be reviewed as Product Expansion when it is broadly reusable, or Dedicated Customisation when it is specific to one client.

Are third-party integration fees included?

No. Vendor licensing, API usage, transaction fees, and other third-party costs remain separate unless explicitly included in the agreement.

Does every integration sync every field?

No. Data mapping is based on the workflow and the fields that need to move between systems.

How much do integrations cost?

Supported built-in integrations are included with Core where relevant. Core starts at £400/month for 1–50 Active Bookable Units. New integrations and implementation are scoped separately.

Connect the Systems Your Operation Needs

Use supported integrations where they fit, then scope new connections around the actual workflow.

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