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Operations

Run Daily Operations in One Place

Manage requests, tasks, work orders, housekeeping, issues, alerts, access, and workflows on Salesforce.

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Keep Daily Work Connected

Connect operational work to the people, spaces, bookings, and customer records already in Booking Ninjas.

Requests

Capture work that needs attention.

Tasks

Assign work and track completion.

Work Orders

Organise service and maintenance work.

Housekeeping

Coordinate cleaning and readiness work.

Operations Features

Focus on the operational workflows that stay close to Booking Ninjas' core product.

Access Control

Connect access rules to people and spaces.

Housekeeping Management

Track cleaning, room readiness, and follow-up work.

Incident Management

Record incidents, ownership, status, and follow-up.

Issue Management

Track operational issues through resolution.

Request Management

Capture, route, and track requests.

Task Management

Assign tasks and track progress.

Work Order

Create and track structured service work.

Workflow & Process

Set up routing, approvals, and repeatable steps.

Alert Management

Surface important operational events for staff review.

Notification Management

Send workflow-based notifications where configured.

How the Work Connects

Use the same operational record from intake through completion.

Capture

Create a request, task, issue, or work order.

Assign

Route the work to the right person or team.

Track

Keep status, notes, and related records together.

Report

Use Salesforce reports and dashboards with the work captured in the system.

Focused on Daily Operations

Booking Ninjas is not positioned as a warehouse, supply-chain, field-service, workforce-management, tenant-screening, or broad compliance platform. It focuses on the daily operational work connected to bookings, spaces, customers, payments, memberships, events, and portals.

Verified in the Salesforce Ecosystem.

Booking Ninjas is listed on Salesforce AppExchange as a Salesforce-native platform for bookings and operations.

Pricing

Daily operational workflows are built around Core. Add extensions only when needed.

Platform foundation

Core Package

£400 / month

Starts with 1–50 Active Bookable Units.

  • Booking Engine + Reservation System
  • Request Management
  • Contact and Property Management
  • Standard reports and dashboards
  • Basic transactional communication
View the Core Package →
Optional access extension

Door Lock Management

£7.50 / managed door / month

Use when supported physical-access workflows are part of the operation.

  • Door-based pricing
  • Supported lock environment required
  • Hardware and vendor costs remain separate
  • Implementation is scoped separately
View Door Lock Management →
Implementation depends on workflow rules, roles, requests, tasks, work orders, access setup, integrations, data, testing, and rollout.

Manual Operations vs Booking Ninjas

Keep daily work connected to the records already used by the business.

Capability Manual / Separate Tools Booking Ninjas
RequestsEmail or spreadsheetConnected workflow
TasksSeparate task listConnected to operational records
Work ordersManual follow-upStructured record and status
Issues & incidentsScattered notesTracked in Salesforce
AccessSeparate systemSupported access workflow
ReportingManual roll-upSalesforce reports and dashboards

Frequently Asked Questions

What operations does Booking Ninjas support?

Booking Ninjas supports daily work such as requests, tasks, work orders, housekeeping, issues, incidents, alerts, notifications, access, and configured workflows.

Is Booking Ninjas a workforce or field-service platform?

No. Booking Ninjas focuses on operational work connected to bookings, spaces, customers, payments, memberships, events, and portals.

Can requests turn into tasks or work orders?

Yes. The exact routing and record structure can be configured during implementation.

Can Booking Ninjas support physical access?

Yes. Supported door-lock workflows can use Door Lock Management at £7.50 per managed door per month. Hardware, vendor costs, and implementation remain separate.

How much does Operations cost?

Core starts at £400/month for 1–50 Active Bookable Units. Implementation and optional extensions are priced separately where needed.

Keep Daily Work in One Place

Connect requests, tasks, work orders, housekeeping, access, issues, and reporting in Booking Ninjas.

Schedule a Call View Pricing

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