Day Spas
Tailor appointment booking, therapist availability, rooms, payments, packages, retail, and client communication.
Spa & Med Spa Management Software on Salesforce
Booking Ninjas tailors the solution around your spa or med spa. Manage appointments, clients, providers, treatment rooms, payments, memberships, communication, and daily operations in one connected system.
One platform, tailored to your spa or med spa.
Every spa operates differently. We tailor the solution around your services, appointment rules, providers, rooms, memberships, payments, client communication, and operating workflows instead of forcing your business into one fixed setup.
Learn more →Solutions Prototyped For
Spa operating models built around appointments, providers, treatment rooms, memberships, client communication, payments, and multi-location operations.
Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.
Technical proof
View Booking Ninjas on AppExchange ↗
Listed on Salesforce AppExchange.
Booking Ninjas is publicly listed on Salesforce AppExchange. Salesforce requires security review for applicable AppExchange package types before listing.
Spa & Med Spa Management Challenges We Solve
Spas manage more than appointments. Providers, treatment rooms, client communication, payments, memberships, follow-ups, and daily operations all need to stay connected.
Appointment Availability
Coordinating service times, providers, rooms, and available appointment slots without creating conflicts.
Client Follow-Up
Keeping inquiries, bookings, communication, appointment history, and follow-up activity organised.
Provider & Room Scheduling
Making sure the right provider, treatment room, and time slot are available for the service being booked.
Packages & Memberships
Managing recurring memberships, prepaid value, service packages, benefits, and client balances.
Payments & Onsite Sales
Keeping service charges, deposits, payments, and onsite transactions connected to the client journey.
Operational Visibility
Seeing appointment activity, revenue, provider utilisation, client activity, and daily operations clearly.
A Flexible Solution for Your Spa or Med Spa
We tailor Booking Ninjas around the way your business actually works. That can include different services, appointment lengths, providers, rooms, memberships, payments, consultation steps, and client follow-up.
Client, Booking & Service Data Together
Keep clients, appointments, providers, rooms, charges, communication, and operational activity connected on Salesforce.
Automate Repeatable Work
Automate repeatable work around bookings, confirmations, reminders, follow-ups, requests, and internal handoffs.
Tailor Different Service Workflows
Configure different booking, provider, room, payment, and follow-up workflows around the services you offer.
Connected Reporting
Build reporting around bookings, revenue, clients, provider activity, memberships, payments, and daily operations.
What We Can Tailor for Your Spa or Med Spa
Start with the workflows you need today. We configure the solution around your services, appointments, clients, providers, rooms, memberships, and payments.
Configure appointment availability around service length, providers, rooms, resources, and the booking rules your spa needs.
Keep the client, service, time, provider, room, status, charges, and booking activity connected in one workflow.
Client & Lead Workflows
Tailor the process from inquiry and consultation request through booking, communication, repeat visits, and follow-up.
Providers, Rooms & Resources
Configure providers, treatment rooms, and other resources around the services they can support.
Keep service charges, deposits, invoices, payments, adjustments, and balances connected to the client and booking.
Add POS for onsite service payments, retail products, front-desk purchases, or other spa transactions.
Memberships & Stored Value
Add membership workflows for recurring members, stored value, member benefits, and membership-based services when your spa uses that model.
Connect confirmations, reminders, follow-ups, and other configured communication to the client and appointment journey.
What We Can Tailor for Different Spa Models
The same setup should not be used for every spa. We tailor Booking Ninjas around the services, people, rooms, and business model you operate.
Med Spas
Tailor consultation requests, provider assignment, rooms, operational follow-up, payments, and client communication around the services you offer.
Membership Spas
Connect memberships, stored value, benefits, recurring visits, services, payments, and client activity.
Resort & Hotel Spas
Tailor spa bookings, rooms, providers, payments, and guest services around the wider property operation.
Wellness Centres
Configure appointments, memberships, classes, rooms, client communication, and payment workflows around your service mix.
Multi-Location Spa Groups
Configure location-level operations while keeping shared client, membership, reporting, and workflow structures connected.
Med spa capability boundary
We tailor the operational workflow without pretending to be your clinical system.
- Booking Ninjas can support appointment, consultation, provider, room, payment, communication, and operational workflows.
- Booking Ninjas should not be positioned as a replacement for an EHR, EMR, or other clinical record system.
- Clinical documentation, regulated medical records, or other specialised clinical workflows should remain in the appropriate system or be handled through a separately scoped integration.
- Access, integrations, and data-handling requirements should be confirmed during implementation based on the systems and workflows you use.
Automation and Visibility for Spa Operators
Use Salesforce workflows to reduce repetitive work across bookings, reminders, clients, providers, payments, memberships, and daily operations. AI can be added later when there is a clear use case.
Reduce Manual Admin
Reduce repetitive work around appointments, confirmations, reminders, payments, and client follow-up.
Keep Providers & Rooms Coordinated
Keep service bookings, provider availability, treatment rooms, and internal handoffs connected as schedules change.
Improve Client Follow-Up
Keep inquiries, appointments, communication, and follow-up activity connected to the client journey.
Connected Insights
Build dashboards around bookings, revenue, client activity, provider utilisation, memberships, and payments.
Value for Spa & Med Spa Operators
A connected setup gives your team a clearer way to manage appointments, clients, providers, rooms, memberships, payments, and daily operations.
Replace Disconnected Tools
Reduce reliance on separate appointment, client, membership, payment, and reporting tools.
Reduce Manual Work
Reduce repetitive booking, reminder, billing, follow-up, and reporting work.
Better Resource Use
Keep appointments, providers, rooms, and services better aligned around availability.
Clearer Business Visibility
See bookings, clients, revenue, memberships, provider activity, and payments from connected data.
Who This Software Is For
A good fit for:
- Day spas
- Wellness spas
- Med spas
- Membership-based spas
- Resort and hotel spas
- Wellness centres
- Multi-location spa groups
- Service businesses moving off disconnected tools
For full clinical record management, hospital workflows, or physician-practice EHR requirements, we would use the appropriate clinical system alongside any separately scoped Booking Ninjas integration.
Spa & Med Spa Pricing
Start with Appointments, Clients & Operations
Most spas start with booking, availability, client records, billing, and daily operations. We tailor the setup around your services and add POS, memberships, portals, or communication tools only when you need them.
Pricing published on Salesforce AppExchange
Booking Ninjas is publicly listed
on Salesforce AppExchange,
Salesforce's official marketplace.
Our published pricing can be referenced
there as part of the product listing.
View Booking Ninjas on AppExchange ↗
Typical Starting Setup
Core Package
For spas managing bookable services, appointment slots, providers, rooms, clients, billing, and daily operations.
£400
/ month starting price
Starts from £400/month
Booking Engine + Reservation System
For 1–50 Active Bookable Units. Includes Booking Engine, Reservation Management, Availability, Rate Controller, Invoicing, Billing, Request Management, Contact Management, standard reports, basic transactional communication, and supported built-in integrations. Managed Units are unlimited, and there is no per-reservation fee.
Core scales with Active Bookable Units:
51–100: +£8/additional unit/month ·
101–250: +£6/additional unit/month ·
251–500: +£5/additional unit/month ·
501+: volume pricing.
For a spa,
an Active Bookable Unit can be
a reservable treatment room,
provider/resource,
or service slot
depending on how the operation is configured.
Common Spa Add-ons
Add only what your business needs.
Point of Sale
+£100/month
per location
Membership
+£100/month
per 1,000 active members
Client Portal
+£100/month
per portal
Implementation is separate
Learn why →
Priced around your services, appointment rules, providers, rooms, memberships, migration, payments, integrations, configuration, testing, training, and rollout.
Core starts from £400/month for 1–50 Active Bookable Units. POS is £100/location/month. Membership is £100 per 1,000 active members/month and includes Stored Value. Portal is £100/portal/month. Communication Hub can also be added for £100/organisation/month. Annual billing saves 5% on Core and recurring add-ons. Regional pricing may apply by country. Third-party and Salesforce costs may apply where relevant.
Spa Management Software Comparison
Traditional spa tools vs a tailored Booking Ninjas setup on Salesforce
| Capability | Traditional Spa Software | Booking Ninjas |
|---|---|---|
| Salesforce-native | Varies by product | ✓ |
| Appointment workflows | Product-defined | Tailored around services and resources |
| Provider & room coordination | Varies by product | Configured around your operating model |
| Membership workflows | Depends on product and plan | Membership extension available |
| Custom workflows | Varies by product | Configurable Salesforce workflows |
| Billing & onsite payments | Varies by product | Billing included; POS available |
| Reporting & visibility | Varies by product and plan | Salesforce dashboards and reporting |
Frequently Asked Questions
Built on Salesforce
Run your spa from one connected system.
We tailor the solution around your services, appointments, clients, providers, rooms, memberships, payments, and daily operating workflows.