Redefine the Guest Welcome with Seamless Check-in & Check-out
Move beyond the front desk. Deliver a flawless, automated arrival and departure experience powered by Salesforce. Reduce manual work for your staff and offer guests the modern, frictionless journey they expect—all from a single, unified platform.
The Challenge: Disconnected Arrivals and Departures
Traditional check-in processes create friction. Long queues, manual data entry, and fragmented systems lead to operational bottlenecks and a poor first impression. For properties managing multiple guests, this inefficiency means lost time, potential for errors, and a service experience that feels outdated.
The Solution: A Truly Unified Arrival Experience, Powered by Salesforce
Our Check-in / Check-out Management isn't just a feature; it's a native component of your Salesforce ecosystem.
Empower Guests with Contactless Self-Service
Allow guests to check in, verify their identity, and process payments securely from their own devices.
Automate Staff Workflow in Real-Time
As a guest checks out remotely, housekeeping is instantly notified and inventory updates across all channels.
Unify Every Data Point
Every check-in detail and payment instantly updates the master guest profile. No syncing, no data silos.
How It Works
Our Check-in / Check-out Management leverages the full power of Salesforce to deliver a seamless, three-step process.
Automated Pre-Arrival Communication
Guests receive automated emails or SMS prompts to check in online via a secure portal.
Secure Guest Verification
Guests complete registration and payment through secure Salesforce-integrated gateways.
Effortless Check-out & Sync
Guests check out with one click, triggering updates across housekeeping and accounting dashboards.
Key Capabilities That Set You Apart
- Contactless & Mobile-First Journey
- Group Check-in Coordination
- Real-Time Housekeeping Notifications
- Complete Salesforce Customization
- Integrated Digital Signatures & Payments
The Booking Ninjas Advantage
Only Booking Ninjas offers a check-in process fully built on Salesforce.
A True 360° Guest View
Every interaction enriches the guest profile in real-time for personalized service and loyalty.
Unmatched Automation
Use Salesforce Flow to seamlessly connect your front desk, housekeeping, and finance teams.
Future-Proof Scalability
Scale confidently on Salesforce infrastructure, from boutique hotels to global portfolios.
Take the First Step Towards a Frictionless Guest Experience
Stop managing arrivals and start engineering welcomes. Discover how our Salesforce-native solution transforms efficiency and satisfaction.