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One system. Every move.

Lead with AI-driven precision. The Fortune -500 Standard For PMS.

Real-Time Intelligence, Deep Governance, And A Trusted Agentic Layer.

Finance & Revenue

Every rate, discount, payment, and report—managed in real time. No errors, no friction.

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Rate Controller

Automate room pricing with AI-powered rate control. Set rules, react to demand, and sync rates across channels—in real time.

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Digital Cash Register

Collect payments anywhere—front desk, bar, or poolside—with a mobile POS that connects to your PMS. Accept cards, cash, and digital wallets with ease.

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Refunds and Adjustments

Handle refunds and adjustments with confidence. Apply credits, manage chargebacks, and maintain clean records—all while protecting your revenue.

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Billing & Payment Automation

Automate billing, payments, and revenue flow with precision—no more manual errors or delays. Power up your financial operations and scale effortlessly.

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Automated Night Audit

BookingNinjas' Automated Night Audit replaces manual end-of-day processes with continuous, AI-powered reconciliation and instant reporting—enhancing financial accuracy, compliance, and operational efficiency across your enterprise.

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Advanced Rate Plans

Maximize revenue with custom rate plans—nightly, fixed, packages, annual & more. From nightly stays to yearly plans, boost bookings and grow revenue fast.

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Tax Compliance

Salesforce-native tax compliance software that automates tax compliance management, enforces jurisdiction-based controls, maintains audit-ready documentation, and provides real-time regulatory risk visibility.

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Audit Trail

Salesforce-native audit trail software that automates audit trail management, logs time-stamped system activity, tracks field-level changes, and strengthens compliance and governance visibility.

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Chargeback Management

Salesforce-native chargeback management software that centralizes payment disputes, automates evidence collection, tracks chargeback trends, and protects revenue with structured case management and real-time reporting.

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Fraud Detection

Salesforce-native fraud detection software that monitors transactions in real time, uses AI to detect suspicious activity, reduces chargebacks, and protects revenue with structured alerts and risk dashboards.

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Revenue Recognition

Salesforce-native revenue recognition software that automates revenue allocation, enforces compliance rules, tracks deferred and earned revenue, and delivers real-time financial reporting visibility.

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Online Payment Collection

Salesforce-native online payment collection software that automates digital payment links, hosted pages, credit card and ACH processing, and real-time invoice tracking with full financial visibility.

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Metered Billing

Salesforce-native metered billing software that tracks real-time usage, automates variable charge calculations, supports tiered pricing, and generates accurate usage-based invoices with full revenue visibility.

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Subscription Billing

Salesforce-native subscription billing software that automates recurring invoices, manages subscription lifecycles, handles upgrades and proration, and tracks MRR and ARR in real time.

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Contract Billing

Salesforce-native contract billing software that automates agreement-based invoicing, recurring schedules, pricing enforcement, and revenue forecasting with full CRM visibility.

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Split Billing

Salesforce-native split billing software that divides charges across multiple payers, automates shared invoices, tracks payments independently, and provides real-time financial visibility.

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Space Planning

Salesforce-native space planning software that centralizes floor plans, room allocations, and utilization data into a single operational system. Gain real-time visibility into space usage, streamline room management workflows, and make data-driven facility decisions with confidence.

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Point of Sale (POS)

Cloud-based POS for any business—sell, charge, track, and manage in real time from any device.

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Reservations & Operations

Seamless bookings, effortless check-ins, and operations that run like clockwork.

Property & Task Management

The discipline that drives efficiency and operational trust.

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Housekeeping Management

Unlock operational excellence with housekeeping and maintenance management that automates tasks, boosts team accountability, and delivers measurable ROI—all fully integrated with Salesforce.

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Group Bookings

Manage group bookings, room blocks, and billing in one place. Save time, reduce mistakes, and increase group revenue.

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Staff Mobile App

Run operations from your phone with the Staff Mobile App—assign rooms, track tasks, and boost team productivity in real time.

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Class & Event Management

BookingNinjas’ Class & Event Management software centralizes scheduling, billing, and attendance tracking—designed for hospitality enterprises seeking seamless guest experiences, operational efficiency, and real-time insight across all properties.

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Request Manager

Centralize guest requests, streamline team workflows, and resolve issues faster—all in one secure, Salesforce-native platform. Deliver 5-star service every time.

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Email Automation

Salesforce-native email automation software delivering transactional email software and bulk messaging software tools to streamline email workflows, personalize communication, and centralize enterprise messaging operations.

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Ticketing system

Enterprise-grade event ticketing engine built into your PMS — create and sell custom tickets, scan barcodes/QR codes at entry, track attendance in real time, and control guest flow with precision. Drive higher ticket sales, streamline admissions, boost event revenue, and reduce operational overhead.

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Self Service- Check in Kiosk

Booking Ninjas offers a fully integrated self-service check-in kiosk designed to reduce front-desk bottlenecks and enhance guest arrival experiences. Built for scale, security, and revenue optimization, it's ideal for high-volume hotel operations.

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Attendance Tracking Software

Track attendance, manage schedules, and automate payroll—all in one system.

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Multi-Language

Multi-Language empowers you to deliver a localized guest experience across every touchpoint. Speak their language, increase satisfaction, and convert more direct bookings.

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Ready to Run Your Entire Portfolio on Salesforce?

Future-proof your operations — boost revenue, cut costs, and secure your portfolio in Salesforce.

Turn Data into Command

Real-time dashboards, exportable reports, and KPI intelligence engineered to drive executive decisions.

Automatic Data Processing

Automatic Data Processing

Unlock enterprise-grade data processing for your PMS — turning raw information into real business intelligence. Built on Salesforce, Booking Ninjas helps you automate insights, reduce costs, and make smarter decisions effortlessly.

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Multi-Property Management

Multi-Property Management

Unlock smarter hotel group management—centralize control, sync operations, and drive growth across all your properties with one seamless solution.

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Custom Dashboard

Custom Dashboard

Salesforce-native custom dashboard software delivering configurable KPI views, interactive analytics, and role-based reporting to support flexible, real-time decision-making.

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Feedback Surveys

Feedback Surveys

Enhance your property management with BookingNinjas Feedback Surveys—customizable, automated tools with real-time analytics, PMS integration, and smart insights to improve guest experiences and drive business growth.

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Standard & Exportable Reports

Standard & Exportable Reports

Access precise analytics on revenue, occupancy, staff, and guests—all from one dashboard. Export your data seamlessly for fast, strategic decision-making.

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Occupancy & Revenue Forecasting

Occupancy & Revenue Forecasting

Salesforce-native revenue forecasting software delivering revenue planning capabilities, predictive modeling, and structured forecast management to support accurate projections and executive oversight.

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Guest Review Management

Guest Review Management

Manage all your guest reviews from one dashboard. Respond faster, improve ratings, and grow bookings with intelligent automation.

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User Access & Portals

From executives to guests, every stakeholder gets a dedicated portal built for clarity, speed, and trust.

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Self Service Portal

Salesforce-native self service portal software delivering secure, role-based portal access to streamline support requests, account management, communication, and digital engagement across your organization.

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Vendor Portal

Salesforce-native vendor portal software delivering vendor onboarding software tools to manage supplier registration, automate compliance workflows, and provide secure access to documents, contracts, and communication in one centralized platform.

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Supplier Portal

Salesforce-native supplier portal software delivering secure, role-based supplier access to streamline procurement workflows, document management, performance tracking, and enterprise supplier collaboration.

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Data Privacy

Salesforce-native data privacy management software delivering consent management software tools to centralize privacy controls, automate data subject workflows, and ensure enterprise-wide compliance with data protection regulations.

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Tenant Screening

Tenant screening software that centralizes background checks, credit evaluations, rental history verification, and risk scoring—built on Salesforce with an AI-first approach for faster, smarter leasing decisions.

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Guest Portal

Put your guests in control with 24/7 booking, digital check-in/out, and instant communication—all in one branded portal.

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Member Portal

Give your members a modern, self-service hub that works 24/7. Let them book, pay, update profiles, and stay connected—all without staff intervention. Simplify bookings, payments, and account updates while reducing your team’s workload.

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Owner Portal

Give property owners real-time access to bookings, revenue, and reports—all in one branded portal. Strengthen trust, simplify updates, and streamline operations.

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Student Portal

A modern student portal that connects students, parents, and staff while simplifying academic management, communication, and daily operations.

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Tenant Portal

Give tenants 24/7 access to pay rent, submit maintenance requests, and view documents—all from one secure, mobile-friendly portal.

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Portals

Booking Ninjas provides Salesforce-native, role-based portals for owners, tenants, students, parents, members, and staff. All portals run on one secure platform with real-time data, automation, and enterprise-grade scalability.

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User Lifecycle Management

Salesforce-native user lifecycle management software delivering user onboarding platform, profile management system, and user provisioning software tools to automate user access, streamline onboarding, and centralize identity governance.

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Privileged Access Management

Salesforce-native privileged access management software delivering enterprise password management software and password management software tools to protect high-risk accounts, control credential access, and strengthen enterprise security governance.

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Multi Factor Authentication

Salesforce-native multi factor authentication software delivering MFA software and risk based authentication software tools to verify user identity, enforce adaptive authentication policies, and protect enterprise systems from unauthorized access.

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User Authentication Software

Salesforce-native user authentication software delivering user authentication API and authentication and authorization software tools to validate identities, enforce access policies, and centralize enterprise security governance.

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Role-Based Access

Salesforce-native RBAC software delivering role based access control software and access control management software tools to centralize role governance, enforce segregation of duties, and strengthen enterprise identity security.

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Identity Governance

Salesforce-native identity governance software delivering access governance software tools to monitor user permissions, enforce policy controls, and maintain structured identity accountability across the enterprise.

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Customer Feedback

Salesforce-native customer feedback software delivering feedback management software, survey management software, and voice of customer software tools to collect insights, segment audiences, manage communication preferences, and ensure compliant engagement.

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In App Messaging

Salesforce-native in app messaging software delivering real-time in-app communication tools to personalize engagement, automate notifications, and drive user adoption within your digital platform.

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Workflow Automation

Salesforce-native workflow automation software delivering enterprise process automation tools to standardize workflows, eliminate bottlenecks, and increase productivity through intelligent automation.

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Push Notification

Salesforce-native push notification software delivering SMS notification software, notification management software, and multi channel communication software tools to automate alerts, personalize engagement, and centralize messaging across your digital communication platform.

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Self Service Password Reset

Salesforce-native self service password reset software delivering secure password recovery tools to automate credential resets, enforce authentication policies, and centralize identity access governance.

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Frequently Asked Questions

What core feature categories are included in Booking Ninjas?

Booking Ninjas groups its core capabilities across reservations & operations, finance & revenue, property & task management, integrations & communication, insights & reporting, user access & portals, and Salesforce platform infrastructure. Teams can manage bookings, payments, operations, reporting, and stakeholders in one unified system.

Does Booking Ninjas include a booking engine and reservation management system?

Yes. Booking Ninjas includes both a booking engine and a reservation management system, allowing users to search availability, view rates, and complete reservations while staff manage bookings, schedules, and availability.

What finance and payment features are available in Booking Ninjas?

Booking Ninjas includes finance and revenue tools such as billing and payment automation, refunds and adjustments, automated night audit, rate control, and POS and payment collection options including digital cash register and point of sale. These features manage rates, payments, and reporting workflows in real time.

What reporting and analytics features does Booking Ninjas offer?

The platform provides analytics and reporting tools including custom dashboards, standard and exportable reports, occupancy and revenue forecasting, and business intelligence automation. This enables real-time KPI visibility and performance insights for operational and executive decisions.

Does Booking Ninjas provide portals for guests, owners, tenants, students, or members?

Yes. Booking Ninjas offers role-based portals for guests, members, owners, students, and tenants. These Salesforce-native portals provide real-time data access and workflows for self-service, payments, requests, and updates.

Does Booking Ninjas integrate with channel managers, payments, accounting, and other systems?

Booking Ninjas integrates with channel managers, payment gateways, accounting workflows, communication tools, and access control systems through its Salesforce-native architecture. Integrations are managed via built-in modules, APIs, and Salesforce AppExchange apps to keep data centralized.

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