Class & Event Management for Enterprise Hospitality
Break down operational silos between accommodations and on-site activities. The Class/Attendance feature, built within the secure Booking Ninjas PMS, provides a unified platform to manage classes, events, and gym attendance—all in one system.
Stop Juggling Disparate Systems. Start Unifying Your Data.
For enterprise hospitality groups, managing ancillary services like fitness classes, wellness workshops, and exclusive events often requires a patchwork of disconnected systems. This fragmentation creates significant challenges:
- Incomplete Guest Profiles: Room data is in the PMS, but class attendance and preferences are siloed in a separate application, preventing true personalization.
- Revenue Leakage: Manual reconciliation of charges between systems leads to billing errors and lost revenue opportunities.
- Security Vulnerabilities: Each additional software vendor introduces a new potential point of failure, increasing your risk profile.
- Operational Inefficiency: Staff waste valuable time navigating multiple logins and manually transferring data, detracting from the guest experience.
The Salesforce-Native Solution for Integrated Experience Management
Booking Ninjas' Class/Attendance feature is not an integration — it’s a native component of our PMS, built entirely on the Salesforce platform. This provides an unparalleled strategic advantage for your enterprise.
-
One Guest, One Record
Every class sign-up and check-in is tied directly to the guest’s unified Salesforce profile — giving your team a true 360-degree view for personalized communication and service.
-
Enterprise-Grade Security
All attendance and scheduling data inherits Salesforce’s world-class, multi-layered security — ensuring compliance, reliability, and complete peace of mind.
-
Infinitely Scalable & Customizable
From a single resort’s yoga class to global executive workshops across hundreds of properties — scale effortlessly using Salesforce’s no-code customization tools.
-
Automate for Efficiency
Leverage native Salesforce automations to send reminders, surveys, or marketing journeys based on attendance — boosting engagement with zero manual effort.
Core Capabilities for Flawless Execution
Translate strategy into seamless operations with a feature set designed for the demands of enterprise hospitality.
- Centralized Class & Event Scheduling: Create, manage, and view schedules for all your properties from a single, intuitive interface.
- Real-Time Attendance Tracking: Enable quick, digital check-ins for guests and members, eliminating paper rosters and providing instant attendance data.
- Unified Billing & Folio Integration: Automatically post charges for classes, no-shows, or membership fees directly to a guest's room folio or a member's account.
- Advanced Reporting & Analytics: Leverage the full power of Salesforce Dashboards to analyze class popularity, instructor performance, attendance trends, and ancillary revenue contribution.
Where It Transforms Your Operations
Booking Ninjas' Class & Event Management is designed to integrate seamlessly into a variety of enterprise hospitality environments, empowering you to centralize and optimize guest activities across diverse operational needs including:
Resort Wellness Programs
Streamline yoga, fitness, and wellness class scheduling while enhancing guest engagement and staff coordination.
Hotel Gym Membership & Access Management
Manage member profiles, access control, renewals, and class bookings from a single integrated system.
Corporate Event Breakout Sessions
Coordinate multi-session events with automated attendance tracking, scheduling, and real-time updates.
Exclusive Guest Workshops & Activities
Deliver premium guest experiences with easy setup and management of private or invitation-only sessions.
Future-Proof Your Ancillary Revenue Streams
Stop managing your guest experience in fragments. Embrace a unified, secure, and infinitely scalable solution that leverages your investment in Salesforce. Centralize your class and event management to unlock new levels of efficiency, security, and guest insight.