Automated Guest Communications. Zero Manual Work.
Send confirmations, updates, and targeted campaigns through a high-performance email engine built for enterprise-grade hospitality.
Key Features of Our Email Management System
Transform your guest communication strategy with automated email notifications, customizable booking confirmations, and an intuitive email builder designed for hospitality businesses.
Automated Email Notifications
Send instant booking confirmations, reservation reminders, check-in instructions, and post-stay follow-ups automatically to improve guest satisfaction and reduce manual work.
Drag-and-Drop Email Builder
Create professional marketing emails and guest communications without coding. Design responsive templates with our visual editor for campaigns and notifications.
Customizable Templates
Personalize templates with your brand colors, logos, and tone. Use pre-built email layouts for confirmations, updates, promotions, and hospitality communications.
Marketing Campaign Management
Segment your guest database and send targeted promotional emails, special offers, and newsletters to drive repeat bookings and boost revenue through effective email marketing.
Benefits of Automated Email Notifications
Simplify guest communications, reduce manual workload, and drive higher engagement across every stage of the booking journey.
Cut No-Shows & Boost Satisfaction
Send precise confirmations, reminders, and check-in instructions that keep guests informed, prepared, and confident before arrival.
Save Hours With Automated Workflows
Eliminate repetitive communication tasks so your team can focus on high-value guest service—not inbox management.
Drive New Revenue
Send targeted promotional emails and upsell offers based on guest behavior, preferences, and booking history.
Keep Your Brand Consistent
Use customizable templates to deliver polished, on-brand communication at every guest touchpoint—automatically.
Professional Email Builder for Hospitality Marketing
Craft high-impact, mobile-ready email campaigns in minutes. Design branded newsletters, promotions, confirmations, and guest communication flows—without any technical skills. Build from pre-designed templates, customize layouts with drag-and-drop tools, and send campaigns seamlessly integrated with your BookingNinjas PMS.
Email Notification Types for Guest Communications
Automate essential guest communications with customizable email notifications that keep your guests informed at every stage of their booking experience.
Booking Confirmations
Send instant confirmation emails with reservation details, payment information, and booking reference numbers to provide guests with peace of mind and reduce support inquiries.
Pre-Arrival Reminders
Automatically send check-in reminders, directions, and important information before guest arrival to enhance preparation and improve the first impression of your property.
Post-Stay Follow-Ups
Request guest feedback, encourage reviews, and send thank-you messages after checkout to build relationships, gather insights, and drive repeat bookings.
Advanced Email Marketing Capabilities
Segment guests, personalize campaigns, and track high-impact performance data—all from a single, integrated hospitality marketing engine.
- Segment guest lists by stay history, behavior, preferences, and demographics to deliver targeted campaigns that drive higher conversions.
- Monitor open rates, click-through rates, revenue attribution, and engagement insights to optimize every campaign for maximum ROI.
- Automate seasonal promotions, event announcements, and loyalty communications on a precise schedule—no manual work required.
- Sync booking data, guest profiles, and stay patterns directly from your PMS to power fully personalized, real-time email journeys.