Refunds & Adjustments

Corrections happen. Adjust fast. Stay precise. Keep control.

Refunds and Adjustments for Hospitality PMS

Refund Management Features

Automate refunds, process adjustments quickly, and keep financial reporting accurate.

Automated refund workflows

Automated Refund Workflows

Trigger refunds from cancellations, no-shows, or disputes with approval rules.

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Partial and full adjustments

Partial and Full Adjustments

Apply precise charges or credits without breaking accounting integrity.

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Chargeback management

Chargeback Management

Centralize evidence, timelines, and outcomes to resolve disputes faster.

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Audit-ready records

Audit‑Ready Records

Maintain a complete trail for every refund and adjustment for compliance.

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Why Booking Ninjas for Refunds

Reduce revenue leakage, improve guest trust, and simplify back‑office operations.

Integrated PMS accounting

Integrated PMS Accounting

Sync refunds to folios, GL, and reports with zero manual rework.

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Multi-property support

Multi‑Property Controls

Standardize refund rules and permissions across locations and brands.

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Key Benefits

Outcomes you can expect from optimized refunds and adjustments.

  • Reduce chargebacks with clear policies and automated guest notifications.
  • Close the books faster with accurate, audit‑ready transaction histories.
  • Increase staff productivity with guided workflows and fewer manual reversals.
  • Improve guest satisfaction by resolving disputes quickly and fairly.

Ready to streamline refunds & adjustments?

Talk to our team about automating refunds, reducing chargebacks, and keeping your accounting clean.

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