Booking Feature

Event Ticket

Create ticket types, control capacity, track ticket status, and manage event check-in from the same Salesforce-based booking workflow.

Event Ticket in Booking Ninjas

Manage the Ticket from Setup to Check-In

Keep ticket setup, capacity, customer details, payment context, and attendance in one connected workflow.

Ticket Types

Create ticket categories for the event or session.

Capacity

Set ticket limits around the event, session, or space.

Sales Window

Define when a ticket can be offered or closed.

Check-In Status

Track whether a ticket has been checked in or remains unused.

Support Multi-Session and Multi-Day Events

Structure tickets around the way the event is actually scheduled.

Multi-Day Events

Keep tickets connected to an event that runs across multiple days.

Session Tickets

Create tickets for individual sessions within a larger event.

Bundles

Group access to multiple sessions where the event setup requires it.

Session Changes

Manage session details without rebuilding the full event structure.

Track Ticket and Attendance Status

Use the records captured in Booking Ninjas to review issued, checked-in, unused, or cancelled tickets.

  • Tickets issued by event or session
  • Ticket status and customer record
  • Checked-in versus unused tickets
  • Cancelled or changed ticket records
  • Attendance reporting from captured check-in data
  • Sales and payment context where configured

Works With the Booking Flow

Event Ticket stays close to the core booking, capacity, reservation, and payment workflows around it.

Booking Engine

Use the booking workflow to offer and manage the event reservation.

View Booking Engine →

Reservation Management

Keep the event booking, customer, status, and changes connected.

View Reservation Management →

Capacity Management

Set booking and attendance limits for supported events and sessions.

View Capacity Management →

Payment Processing

Connect payment status through the configured processor when tickets are paid.

View Payment Processing →

Ticketing Scope Depends on the Event

Booking Ninjas can support ticket records, capacity, event booking, payment context, and check-in workflows. Specialized seat maps, turnstiles, barcode hardware, complex ticket marketplaces, or high-volume access-control systems may require a dedicated integration or separate implementation scope.

Verified in the Salesforce Ecosystem.

Booking Ninjas is listed on Salesforce AppExchange.

Pricing

Event Ticket uses the Booking Ninjas booking foundation. Add Event Management when the broader event workflow needs it.

Optional event extension

Event Management

+$100 / location / month

Use when the ticketing workflow is part of a broader event-management process.

  • Event Management extension
  • BEO included
  • Specialized ticketing rules may require implementation
  • Third-party hardware and payment-provider fees remain separate
Implementation depends on ticket types, capacity rules, payment flow, sessions, check-in process, integrations, data, testing, and rollout.

Basic Ticketing vs Booking Ninjas

Keep ticketing connected to the wider booking and operational record.

Capability Basic Ticketing Tool Booking Ninjas
Ticket recordSeparate ticket systemConnected to booking and customer records
CapacityTicket-only limitsConnected to event or space capacity
SessionsSeparate setupCan follow the event structure
Payment contextSeparate processor recordConnected to billing workflow
AttendanceTicket-only reportConnected check-in status
Salesforce contextRequires integrationSalesforce-native

Frequently Asked Questions

What does Event Ticket manage?

It can support ticket types, event or session capacity, ticket status, customer records, payment context, and check-in workflows.

Can it support multi-day or session-based events?

Yes. Ticket records can be structured around multi-day events, individual sessions, or grouped access where the implementation requires it.

Can capacity rules help control ticket volume?

Yes. Capacity can be configured around the event, session, or space. The exact behavior depends on the booking and ticket rules used in the implementation.

Can tickets be checked in?

Yes. Ticket or attendee status can be updated as part of the configured check-in workflow.

Does Booking Ninjas replace every dedicated ticketing platform?

No. Specialized seat maps, turnstile hardware, high-volume admission systems, or ticket marketplaces may require a dedicated integration or separate implementation.

How much does Event Ticket cost?

Core starts at $400/month for 1–50 Active Bookable Units. Event Management is +$100 per location per month when needed. Implementation and third-party costs are separate.

Keep Ticketing Connected to the Event

Manage ticket types, capacity, payments, customer records, and check-in in the same Booking Ninjas workflow.

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