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People & Portals Feature

Translation Management on Salesforce

Centralize multilingual content, translation requests, review, approvals, updates, and publishing workflows inside the Salesforce-native Booking Ninjas platform.

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Manage Translation as a Workflow, Not a Collection of Files

Translation Management keeps source content, localized versions, owners, review status, approvals, and updates connected in Salesforce.

Linked Translations

Keep localized content connected to the source record it translates.

Translation Requests

Create structured requests when content needs a new language or an update.

Review & Approval

Route localized content through the reviewers and approvals required by your process.

Status Visibility

See which language versions are requested, in review, approved, or due for an update.

Build a Controlled Translation Workflow

Move multilingual content from request to approval through a repeatable process.

Request Translation

Create a translation request for selected source content, language, owner, and workflow.

Create or Update the Localized Version

Keep translated content linked to the original record while the localized version is prepared.

Route Review

Assign a language reviewer or content owner when human review is required.

Approve the Update

Mark the localized version approved after the configured review process is complete.

Keep Translations Aligned When Source Content Changes

Source updates can create follow-up instead of leaving localized versions disconnected.

  • Keep translated versions connected to their source content.
  • Record when selected source content has changed.
  • Create follow-up for localized versions that need review.
  • Notify configured owners or reviewers when an update is required.
  • Track translation completion status by language.
  • Retain available version and approval history.

Use Translation Workflows Across Customer-Facing Content

The exact content types depend on the Booking Ninjas modules and portal experiences in your implementation.

Portal Content

Manage localized customer, guest, member, student, or other portal content.

Knowledge Content

Keep translated help content linked to its source article and review workflow.

Booking Content

Manage localized customer-facing booking content where multilingual experiences are configured.

Communication Content

Support translated communication templates where they are part of the configured workflow.

Keep Translation Ownership Clear

Use structured ownership and permissions instead of relying on disconnected files and inboxes.

Source Owner

Keep responsibility for the original content visible.

Translator

Assign translation work to the appropriate person, team, or connected service.

Reviewer

Route selected content to a language or subject-matter reviewer.

Approver

Require approval before selected localized content is treated as ready.

See Translation Progress in Salesforce

Use Salesforce views, reports, and dashboards with the translation workflow data available in your setup.

  • Translation requests by language
  • Content waiting for translation
  • Items waiting for review or approval
  • Localized content affected by source changes
  • Translation ownership and workflow status
  • Available completion and version history

Optional AI-Assisted Translation

AI or external translation services can assist the workflow when separately configured. Review and approval can remain part of the process.

First-Pass Translation

Generate draft translations for suitable content when an approved translation service is connected.

Update Assistance

Help prepare localized updates when the source content changes.

Review Support

Use AI-assisted comparison or summaries to help reviewers examine changed content.

Consistency Checks

Use suitable AI or translation tools to flag content that may need human review.

Related Booking Ninjas Features

Combine translation workflow management with multilingual experiences and localized content delivery.

Multi-Language Software Localization Multilingual Knowledge Base AI-Powered People & Portals

Translation Management Controls the Workflow — It Does Not Guarantee Translation Accuracy

Booking Ninjas can manage source content, translation requests, localized records, ownership, status, review, approvals, and reporting. The translation itself may be written by your team, a translation provider, or an AI-assisted service. Translation quality, linguistic accuracy, regulatory suitability, and culturally sensitive wording should be reviewed by the appropriate people for the use case.

Available on Salesforce AppExchange

Booking Ninjas is publicly listed on Salesforce AppExchange.

Translation Management Pricing

Translation workflows are configured around your content, languages, reviewers, publishing process, and translation services.

Translation workflow

Configured for Your Organization

Implementation-based

The scope depends on the content being translated, number of languages, review process, integrations, automation, permissions, testing, and rollout.

  • Source and localized content structure
  • Translation request workflows
  • Language ownership and assignments
  • Review and approval workflows
  • Source-change follow-up
  • Status and reporting views
  • Translation-provider integrations where required
  • Testing, training, and rollout
When Core is required

Booking Ninjas Core

Starts from $400/month

For 1–50 Active Bookable Units when the implementation also uses the Booking Engine and Reservation System.

  • Booking Engine and Reservation System
  • Availability Management and Rate Controller
  • Group Booking
  • Billing and Invoicing
  • Request and Contact Management
  • Standard reports and dashboards
  • Basic transactional communication
  • Supported built-in integrations where relevant
Translation services are separate where required. External translation-provider fees, AI usage, specialist translators, localization services, custom integrations, and implementation work are not implied as included in the Core subscription. Annual billing saves 5% on Core and recurring add-ons where applicable.

Manual Translation Tracking vs Connected Translation Management

The main difference is how translation work stays connected to source content and operational workflows.

Capability Files / Spreadsheets Booking Ninjas
Source connection Translations may be tracked separately Localized records can stay linked to source content
Translation requests Email or manual handoff Can follow a configured Salesforce workflow
Review & approval May be tracked manually Can route through assigned review and approval steps
Source changes Teams must identify affected translations Can create structured follow-up around changed content
Status visibility Depends on manual tracking Can report on requests, ownership, review, and completion
Operational context Translation may stay outside the source system Translation workflows can stay connected to Salesforce records

Frequently Asked Questions

What is translation management software?

Translation management software helps teams organize source content, translation requests, localized versions, ownership, review, approvals, updates, and translation status in one workflow.

What does Booking Ninjas manage in a translation workflow?

Booking Ninjas can manage source and localized records, translation requests, assignments, workflow status, reviews, approvals, update follow-up, and reporting in Salesforce.

Can translated content stay linked to the original content?

Yes. Translation workflows can be configured so localized records remain connected to the relevant source record.

What happens when the source content changes?

Configured workflows can flag or create follow-up for localized content that needs review after a source update.

Can translations require human approval?

Yes. Review and approval steps can be configured before selected localized content is treated as ready.

Can Booking Ninjas work with a translation provider?

An external translation or localization service can be considered for integration when suitable APIs, authentication, data mappings, and implementation scope are available.

Does Translation Management use AI?

AI is optional. AI-assisted translation, content comparison, update assistance, or review support can be scoped separately. Human review can remain part of the workflow.

Does Booking Ninjas guarantee translation accuracy?

No. Booking Ninjas can manage the translation workflow, but linguistic accuracy and suitability depend on the translator, translation service, source content, review process, and use case.

How is Translation Management different from Multi-Language?

Translation Management focuses on how translated content is requested, tracked, reviewed, approved, and updated. Multi-Language focuses on delivering experiences in multiple languages.

How much does Translation Management cost?

Translation Management is scoped around the content, languages, reviewers, automation, integrations, and rollout required. If the implementation also uses Booking Ninjas Core, Core starts from $400/month for 1–50 Active Bookable Units. Translation-provider and implementation costs can be separate.

Bring Translation Work Into One Controlled Workflow

Show us what you translate, which languages you support, who reviews the content, and how updates are handled today.

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