Member Portal on Salesforce
Give members one place to access account information, membership details, bookings, invoices, documents, requests, and other self-service workflows you choose to expose.
Member Portal Is a Portal Extension
+$100/month per portal
Per Portal / Month
One Member Portal configuration for the external member experience.
Core + One Portal
Core is $400/month. Add one Member Portal for +$100/month when Core workflows are required.
Connect the Modules You Need
Membership, Core, Class App, Event Management, and Communication Hub remain separate where required.
Watch the Member Portal in Action
Show the member experience, the self-service actions available, and how portal activity connects back to staff workflows.
Member Account
Show profile details, membership information, documents, balances, and the actions available to the member.
Bookings & Billing
Show a configured booking, invoice, balance, payment, or request workflow exposed through the portal.
Staff Handoff
Show how member actions appear in Booking Ninjas and connect to the records staff use internally.
Verified in the Salesforce Ecosystem.
Booking Ninjas is publicly listed on Salesforce AppExchange, giving buyers an external place to review the product and its public pricing reference.
Give Members the Right Self-Service Access
Expose the records and actions members need without creating a separate operational system for staff.
Profile & Account
Let members view or update the account information permitted by the portal setup.
Membership Details
Surface status, plan, renewal, benefits, balances, or Stored Value when Membership is part of the setup.
Invoices & Payments
Expose selected invoices, balances, payment history, or payment actions when the required billing setup is configured.
Bookings & Requests
Let members access configured reservation, booking, request, or service workflows when the underlying modules are used.
Documents & Resources
Make selected agreements, policies, confirmations, forms, and resources available to the appropriate member.
Connect the Portal to Member Participation
Use the portal as the member-facing layer for classes, events, bookings, and programs powered by the appropriate Booking Ninjas modules.
Classes
Expose class enrollment or participation workflows when Class App is used.
Events
Expose event information or participation workflows when Event Management is used.
Bookings
Expose reservation or booking workflows when Core is part of the operating setup.
Requests
Let members submit supported requests and view relevant status information where configured.
Keep Member Communication in the Right Layer
The portal gives members a place to view information and take action. Broader outbound communication belongs to Communication Hub.
In-Portal Information
Show selected notices, documents, status information, or next actions inside the member experience where configured.
Communication Hub
Add Communication Hub for broader email, calling, WhatsApp, AI-assisted content, conversation history, and multichannel follow-up.
Transactional Updates
Use configured booking, billing, class, event, or request notifications where the underlying workflow supports them.
Control What Members Can Access
Portal access is configured around the Salesforce security model, external-user setup, and the records intended for self-service.
- External-user authentication configured for the portal
- Role- and record-based access permissions
- Selected account, billing, document, and participation data
- Activity history available to staff where configured
- Salesforce external-user licensing may be separate where required
The Portal Is the Access Layer. Other Modules Power the Work.
Use Member Portal for self-service, then add the modules required for the workflows you want members to access.
- Member Portal — Portal Extension
- Member Records, Plans, Renewals, Benefits & Stored Value — Membership
- Bookings, Availability, Invoicing & Billing — Core
- Classes, Enrollment & Attendance — Class App
- Events & BEO — Event Management
- Broader Multichannel Outreach — Communication Hub
- New Integrations or Client-Specific Portal Logic — Scoped Separately
Member Portal Pricing
Member Portal is a Portal Extension at +$100/month per portal.
Portal Extension
Member self-service access to configured Booking Ninjas workflows
Per Portal / Month
One Member Portal configuration for the external member experience.
Core + One Portal
Core is $400/month. Add one Portal for +$100/month when Core workflows are required.
Implementation
Portal design, external users, permissions, workflows, integrations, testing, and rollout depend on scope.
Minimum Subscription
Booking Ninjas starts at $400/month. Member Portal is +$100/month per portal.
Separate When Needed
Implementation, Salesforce external-user licenses, additional modules, and custom integrations may be priced separately. Learn why →
Member Portal: Booking Ninjas vs Other Approaches
Compare email/manual member service, standalone portals, and a member-facing layer connected to Booking Ninjas operations.
| Capability | Email / Manual | Booking Ninjas | Standalone Portal |
|---|---|---|---|
| Member self-service | Staff-dependent | Portal Extension | Usually supported |
| Membership context | Separate records | Connects to Membership | Requires integration |
| Bookings & billing | Email / separate links | Can connect to Core | Requires integration |
| Classes & events | Separate forms | Connects to BN modules | Depends on product |
| Role-based access | Manual sharing | Configurable | Usually supported |
| Salesforce context | No native connection | Salesforce-native | Requires integration |
| Portal pricing | Staff time | +$100 per portal/month | Vendor pricing varies |
| Best fit | Very light self-service | Member access + BN operations | Standalone portal use case |
Frequently Asked Questions
Give Members One Place to Access What They Need
Use Member Portal for self-service, then connect Membership, Core, Class App, Event Management, and other Booking Ninjas modules where the member experience needs them.