Resort Management Software on Salesforce

Booking Ninjas tailors the solution around your resort. Manage rooms, villas, cabins, sites, reservations, guest services, payments, housekeeping, maintenance, and daily operations in one connected system.

Resort management software for accommodations, guests, reservations, services, and daily operations

One platform, tailored to your resort.

Resorts are rarely one-size-fits-all. We tailor the solution around your accommodation types, booking model, amenities, services, guest journey, payments, property layout, and daily workflows. Start with what you need today and add more as your resort grows.

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Solutions Prototyped For

Resort operating models built around different accommodation types, seasonal demand, guest services, amenities, payments, and large-property operations.

Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.

Technical proof

Listed on Salesforce AppExchange.

Booking Ninjas is publicly listed on Salesforce AppExchange. Salesforce requires security review for applicable AppExchange package types before listing.

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Resort Management Challenges We Solve

Resorts often manage more than rooms. Lodging, amenities, services, payments, housekeeping, maintenance, and guest activity all need to stay connected.

Mixed Accommodation Types

Managing rooms, villas, cabins, sites, or other bookable accommodations in the same operation.

Seasonal Demand

Adjusting availability, rates, staffing workflows, and operations as demand changes through the year.

Housekeeping & Maintenance

Coordinating cleaning, property readiness, service requests, and maintenance across a large resort.

Payments Across the Guest Stay

Keeping lodging charges, deposits, add-ons, services, and other payments connected to the guest and reservation.

Large-Property Visibility

Seeing reservations, arrivals, departures, occupancy, requests, and operating activity across the resort.

Growth Without More Admin

Adding accommodations, services, users, or locations without creating more disconnected processes.

A Flexible Solution for Your Resort

We tailor Booking Ninjas around your resort model, accommodation types, amenities, guest journey, payments, and daily workflows. You do not need to force every part of the resort into the same fixed process.

Guest, Booking & Resort Data Together

Keep guests, reservations, accommodations, billing, requests, and operational records connected on one Salesforce-native foundation.

Automate Daily Work

Automate repeatable workflows around bookings, check-ins, check-outs, guest updates, requests, housekeeping, and follow-up.

Adjust for Seasons & Resort Types

Tailor rates, availability, booking rules, workflows, and operating processes around your season and resort model.

Connected Reporting

See occupancy, revenue, reservations, payments, guest activity, and operations from connected data.

What We Can Tailor for Your Resort

Start with the workflows your resort needs today. We can configure the solution around your lodging, guests, services, payments, and operating team.

Manage rooms, villas, cabins, sites, and other reservable accommodations with connected availability.

Keep guest details, stay dates, accommodation assignments, status, changes, group bookings, and reservation activity together.

Tailor pricing around accommodation types, dates, seasons, holidays, packages, or other configured rate rules.

Configure daily workflows around accommodation readiness, housekeeping, maintenance, service requests, arrivals, departures, and staff handoffs.

Keep lodging charges, deposits, add-ons, invoices, adjustments, and balances connected to the guest and reservation.

Add POS when your resort needs onsite sales connected to the wider guest and operating environment.

Add a guest-facing portal for the reservation, billing, documents, requests, and stay information you choose to expose.

Multi-Property Resort Management

Configure one resort or multiple locations on the same Salesforce-native operating foundation, with property-level workflows and broader reporting.

What We Can Tailor for Different Resort Models

The same resort software should not be configured the same way for every resort. We tailor the operating setup to the model you run.

Seasonal resort

Ski & Mountain Resorts

Tailor accommodation, seasonal rates, high-demand booking periods, housekeeping, guest services, and multi-building operations.

Lodging + recreation

Golf Resorts

Connect accommodation and guest stays with the resort's broader booking, service, payment, and operational workflows.

Sites + longer stays

RV Resorts

Tailor reservations around RV sites, changing stay lengths, guest billing, requests, and property operations.

Wellness-focused stays

Wellness Resorts

Connect accommodations with programs, services, schedules, guest information, payments, and the wider stay.

Mixed accommodation

Destination Resorts

Manage rooms, villas, cabins, amenities, guest services, payments, and resort operations in one tailored environment.

Portfolio operations

Multi-Property Resort Groups

Configure property-level operations while keeping shared data, workflows, and reporting connected across the resort group.

Automation and Visibility for Resort Operators

Use Salesforce workflows to reduce repetitive work across reservations, guests, accommodations, requests, payments, housekeeping, and operations. AI can be added later when there is a clear use case.

Reduce Manual Coordination

Reduce repetitive handoffs between reservations, front desk, housekeeping, finance, and guest service teams.

Keep Teams Connected

Keep stay details, guest requests, accommodation status, payments, and operational activity connected as plans change.

Handle Seasonal Peaks

Tailor workflows around busy seasons, changing occupancy, accommodation turnover, and higher guest volume.

Connected Insights

Build dashboards around occupancy, revenue, reservations, guest activity, payments, and daily operations.

Value for Resort Operators

A connected setup gives resort teams a clearer way to manage lodging, guests, payments, services, and daily operations as the resort grows.

Replace Disconnected Tools

Reduce reliance on separate spreadsheets, booking tools, payment records, and operating systems.

Improve Property Coordination

Keep reservations, guests, accommodation status, requests, and daily work connected.

Reduce Manual Work

Reduce repetitive booking, guest communication, payment, and operational work.

Clearer Resort Visibility

See occupancy, revenue, arrivals, departures, payments, and operating activity from connected data.

Who This Software Is For

A good fit for:

  • Destination resorts
  • Ski and mountain resorts
  • Golf resorts
  • RV resorts
  • Wellness resorts
  • Mixed-accommodation resorts
  • Multi-property resort operators

For single-unit vacation rentals or long-term residential leasing, we would use a different solution setup.

Resort Pricing

A Simple Starting Setup for Resorts

Most lodging-based resorts need accommodations, reservations, availability, rates, billing, daily operations, and external booking channels. We tailor the setup around your resort and add other modules only when needed.

Pricing published on Salesforce AppExchange Booking Ninjas is publicly listed on Salesforce AppExchange, Salesforce's official marketplace. Our published pricing can be referenced there as part of the product listing.
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Typical Resort Setup

Core + Channel Manager

For one lodging-based resort managing accommodations, direct reservations, availability, rates, billing, daily stay operations, and supported external booking channels.

$500 / month starting price
$400/month starting price Core Package

For 1–50 Active Bookable Units. Includes Booking Engine, reservations, availability, rate control, invoicing, billing, group booking, requests, contact management, property management, front desk, check-in/out, Layout Builder, standard reports, and basic transactional communication. Managed Units are unlimited, and there is no per-reservation fee.

+$100/month Channel Manager

Per property. Includes up to 50 channel connections and a maximum of 100 channel reservations per month, with supported rate/availability sync and reservation delivery.

Core scales with Active Bookable Units: 51–100: +$8/additional unit/month · 101–250: +$6/additional unit/month · 251–500: +$5/additional unit/month · 501+: volume pricing. For a resort, an Active Bookable Unit can be a reservable room, villa, cabin, RV site, or another bookable item.

Optional Add-ons

Add only what your resort needs.

Point of Sale +$100/month per location
Event Management +$100/month per location · BEO included
Guest Portal +$100/month per portal
Implementation is separate

Priced around your accommodation types, booking and guest workflows, services, migration, channels, integrations, payments, configuration, testing, training, and rollout.

Learn why →

$500/month is the starting price for one resort using Core with 1–50 Active Bookable Units plus the $100/month Channel Manager package. Annual billing saves 5% on Core and recurring add-ons. Regional pricing may apply by country. Third-party and Salesforce costs may apply where relevant.

Resort Software Comparison

Traditional resort tools vs a tailored Booking Ninjas setup on Salesforce

Capability Traditional Resort Software Booking Ninjas
Salesforce-native Varies by product ✓
Mixed accommodation types Varies by product Configured around the resort model
Seasonal rates & workflows Varies by product Configurable around seasons and operations
Custom workflows Varies by product Configurable Salesforce workflows
Guest charges & billing Varies by product Connected to guest and reservation records
Multi-property operations Depends on product and plan Configurable on one Salesforce-native foundation
Reporting & visibility Varies by product and plan Salesforce dashboards and reporting

Frequently Asked Questions

Can Booking Ninjas tailor the solution for our resort?

Yes. We tailor the solution around your accommodation types, reservation model, rates, guest services, payments, housekeeping, requests, and daily operations.

Can we manage different accommodation types together?

Yes. Rooms, villas, cabins, RV sites, and other reservable accommodations can be configured in the same operating setup.

Can the setup change for seasonal operations?

Yes. We can tailor rates, availability, booking rules, workflows, and operating processes around seasonal changes.

Can we manage lodging and resort services together?

Booking Ninjas can connect the accommodation stay with the supported services, requests, payments, events, POS activity, and other workflows included in your implementation.

Can we manage payments, deposits, and add-ons?

Yes. Billing workflows can keep lodging charges, deposits, add-ons, invoices, payments, and balances connected to the relevant guest and reservation.

Can guests use a self-service portal?

Yes. A Guest Portal can be added for the reservation, billing, document, request, and stay information you choose to expose.

Can we manage multiple resort locations?

Yes. A multi-property setup can be configured when you operate more than one resort, with property-level workflows and broader reporting where needed.

Is Booking Ninjas built on Salesforce?

Yes. Booking Ninjas is Salesforce-native. Connected third-party systems may also keep their own data depending on the integration.

How much does Booking Ninjas cost for a resort?

A typical one-property lodging resort using Core plus Channel Manager starts from $500 per month when Core covers 1–50 Active Bookable Units. Core scales with Active Bookable Units above 50. Optional add-ons are priced separately, and implementation is separate.

Is there an implementation fee?

Yes. The one-time implementation fee is based on the setup your resort needs, including accommodation structure, booking workflows, rates, services, migration, integrations, payments, configuration, testing, training, and rollout. Learn why?

Built on Salesforce

Run your resort from one connected system.

We tailor the solution around your accommodations, reservations, guests, services, payments, housekeeping, and daily operating workflows.

Accommodations · Reservations · Rates · Guests · Services · Billing · Operations

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