David Harroch

Booking Ninjas Adopts SLDS 2: Goodbye to the Boring Legacy Software Look

Powerful business software does not have to look old or crowded. See how Booking Ninjas is using SLDS 2 for cleaner, more flexible screens shaped around each organization.

This Is Your Org: A Booking Engine Made for You

Booking Ninjas starts with a proven booking engine, then makes it yours—shaping the branding, rules, workflows, data, integrations, and ongoing improvements around the way your organization actually works.

On-premise vs Cloud-based Property Management Systems

When it comes to choosing the right software or technology solution for your business, one of the fundamental decisions you may face is whether to opt for an on-premise or cloud-based approach.

Why Does Booking Ninjas Discuss the Implementation Fee Before a Final Price?

The Booking Ninjas platform already includes many capabilities. Implementation pricing changes when a business needs specific integrations, workflows, migration, AI, or custom development.

How Check-In and Check-Out Connect to Property Operations

Effective check-in and check-out management is crucial in the hospitality industry.

AI Maintenance Automation: How It Supports Property Operations

Learn how AI and automation can support maintenance requests, prioritization, work orders, inspections, asset monitoring, scheduling, alerts, and follow-up.

AI in Property Management: Costs, Benefits & ROI

AI streamlines property management with automation, predictive maintenance, and improved tenant experiences, offering long-term cost savings and efficiency.

Why Booking Ninjas Can Be Your Sole Destination for Operations

Generic software works until your business becomes more specialized. See how Booking Ninjas provides one Salesforce-native operational environment that can grow with new workflows, integrations, portals, and AI.

Leveraging Artificial Intelligence in Student Housing Management

Learn how AI transforms student housing by automating tasks, enhancing resident experiences, and driving smarter decisions with tools like Booking Ninjas and Salesforce AI for seamless management and growth

Manage Multiple Condo Units from One Property Dashboard

Struggling to manage multiple condo units? Discover how a centralized property dashboard streamlines bookings, maintenance, and finances-saving time, reducing errors, and boosting revenue for multi-unit investors.

Why Check-In and Check-Out Should Connect to Property Operations?

Streamline your hospitality operations with a unified check-in and check-out system. Enhance guest satisfaction, boost efficiency, and integrate data seamlessly for smarter, revenue-driving property management.

AI Smart Pricing Supports Condo Revenue Management

See how condo operators can combine dynamic pricing rules, availability, analytics, and AI to make more informed rental pricing decisions.

Club Accounting Integration: Billing, Payments & Operations

See how clubs can connect member charges, payments, reconciliation, reporting, and accounting systems without separating finance from daily operations.

Excel vs PMS: When Spreadsheets Work and When to Upgrade

See when Excel and Google Sheets remain useful for property management, where spreadsheets become restrictive, and how to decide when connected records, workflows, permissions, integrations, and reporting require a PMS.

How JCC Technology Connects Membership, Programs, Facilities, and Operations

Discover how modern Jewish Community Center software streamlines operations, boosts member engagement, and simplifies billing-empowering JCCs to thrive in today’s digital world.

Signs Your Property Management System No Longer Fits Your Operations

Identify when manual work, disconnected workflows, weak reporting, integration problems, permissions, support gaps, or limited adaptability signal that your PMS needs attention—and determine whether the right response is configuration, integration, proces

Why Channel Management is Critical for Villa Rentals and How to Get It Right

Maximize your villa rental revenue and avoid double-bookings with a professional channel manager. Learn how Booking Ninjas helps streamline operations, sync all platforms, and scale your luxury rental business.

How to Integrate Your Existing Salesforce CRM with a Property Management System

Discover how integrating Salesforce CRM with your Property Management System eliminates silos, automates bookings, and provides a 360° guest view-boosting efficiency, revenue, and guest satisfaction.

Event Engagement Technology for Connected Attendee Operations

Discover how AI-powered smart pricing transforms condominium management. Learn how data-driven automation replaces guesswork, boosts revenue, and keeps your rentals competitive in any market.

How Spa CRM Connects Client Data, Appointments, Payments, and Retention

See how connected spa CRM brings client records, appointments, treatment history, payments, packages, memberships, and operational workflows together.

How Elite Clubs Are Unlocking Unprecedented Efficiency with Booking Ninjas

Learn how connected club management software brings memberships, facility bookings, billing, payments, POS, workflows, and reporting together.

How a Digital Club Experience Supports Member Retention

Discover how a digital-first club experience can transform member retention. Learn how seamless online booking, personalized portals, and data-driven engagement build loyalty and long-term success for fitness clubs and private health centers.

Why Salesforce-Native Architecture Matters for Hospitality Operations

Booking Ninjas transforms hotel management with a Salesforce-native PMS that unifies operations, guests, and growth—bringing intelligence and automation to every stay.

Hostel PMS Data Supports Smarter Marketing Decisions

See how reservation, guest, booking-source, stay, payment, and service data can give hostel marketing teams better context without turning the PMS into a marketing platform.

How Channel Management Connects Serviced Apartment Rates, Availability, and Reservations

See how serviced apartment operators can connect unit availability, rates, reservations, OTAs, short and extended stays, and multi-property distribution.

Why CRM for Serviced Apartments Should Start with Salesforce Integration

Discover how Salesforce integration transforms serviced apartment management—unifying guest data, streamlining bookings, automating operations, and boosting revenue with a powerful CRM-driven property management system.

What a Modern Student Housing Portal Should Let Students Do

Modern students want more than listings—they expect flexible, personalized housing portals that match their needs and simplify campus living.

How Hotels Build Connected Guest, Corporate, and Travel Agent Profiles

Learn how centralized profiles and integrated systems enable hotels to personalize guest experiences, streamline operations, and boost loyalty in the data-driven hospitality era.

Leveraging Data in Hospitality: Your Guide to Hotel Data Optimization

This comprehensive guide explores how hotels can transform raw data into strategic assets. Learn how integrated analytics, AI, and data governance enhance operations, guest satisfaction, and profitability in today's competitive hospitality landscape.

Unmatched Security and Compliance for Modern Hospitality Operations with a Salesforce-Built Property Management System (PMS)

Salesforce-built PMS solutions offer top-tier security, automated compliance, and scalable infrastructure—helping hospitality businesses reduce risk and operate more efficiently.

Hospitality POS + PMS Integration: The Secret to Streamlined Your Property Management

Discover how integrated POS-PMS systems boost efficiency, streamline billing, and drive revenue growth in hospitality through automation and real-time insights.

Managing Complex Group Reservations at YMCA Facilities: Challenges and Solutions

YMCAs manage complex group events with varying needs. Modern software helps simplify bookings, reduce staff workload, and improve guest experiences.

How to Choose the Right Booking System for Your Marina

Modern marinas need more than basic booking tools—they require systems that manage slips, hostels, and camping sites while supporting automated workflows, guest differentiation, and future growth. Learn how Booking Ninjas meets these demands.

Damage and Incident Management in Student Housing for Efficient Tracking and Resolution

Learn how student housing software simplifies damage management, improves communication, boosts satisfaction, and protects property value with faster, smarter processes.

How AI is Changing Airbnb Property Management

AI is redefining Airbnb hosting by automating guest communication, dynamic pricing, smart home integration, and predictive maintenance. Hosts gain efficiency, higher revenue, and improved guest experiences—without losing their personal touch.

How Student Housing Reservation and Availability Management Supports Occupancy

See how student housing teams can connect academic terms, buildings, rooms, beds, reservations, assignments, turnover, and maintenance for clearer occupancy planning.

How Dynamic Pricing Software Enhances Revenue Management for Airbnb Hosts

Discover how dynamic pricing software helps Airbnb hosts optimize rates, increase occupancy, and maximize revenue. Learn about algorithmic pricing, market data integration, and best practices for implementation

Enhancing the Student Experience with a Self-Service Student Portal for Student Housing

A self-service student portal enhances housing management by automating tasks, offering 24/7 access, and improving student satisfaction through easy maintenance requests and community features.

How Property Management Teams Can Overcome Technology Adoption Barriers

Property managers face challenges in adopting new technology. This article covers key barriers like cost and resistance to change and offers strategies for seamless integration

Data Privacy in AI-Driven Property Management

AI enhances property management but brings privacy risks from surveillance to data breaches. Explore key risks, regulations, and best practices for secure AI use.

What Are the Best Practices for Efficient Hostel Room Assignments?

Discover how hostel management software simplifies room assignments, automates tasks, and personalizes guest experiences. Learn best practices to maximize occupancy, reduce errors, and stay competitive in today’s market.

How to Improve Staff Efficiency in Hotels: From Tech to Touchpoints

See how hotels can reduce unnecessary coordination by connecting operational events with housekeeping, guest requests, maintenance, task ownership, self-service, automation, and reporting.

How Yoga Studio Management Connects Everything

Here are ten key strategies and tips to help you efficiently manage your yoga studio:

What is GOPPAR in Hospitality and Why It Matters

Discover how GOPPAR (Gross Operating Profit Per Available Room) transforms hotel management by spotlighting true profitability and guiding strategic decisions. This article offers a deep dive into maximizing operational efficiency and performance

How Real-Time Reservation Management Connects Hotel Rooms, Guests, and Operations

In the fast-paced and highly competitive hospitality industry, property owners and managers face numerous challenges when it comes to effectively managing rooms and reservations.

Hotel Revenue Optimization: Availability, Rates, Inventory & Reservations

In the ever-evolving world of hospitality, success hinges on a delicate balance between providing exceptional guest experiences and maximizing revenue.

Campground Revenue Management: How Rates, Availability, Reservations, and Operations Work Together

Campgrounds and outdoor recreational spaces have always been popular destinations for individuals and families seeking respite from the demands of modern life.

How Hotel Distribution Channel Mix Connects Rates, Availability, Bookings, and Revenue

Welcome to the world of revenue optimization! In today's competitive business landscape, maximizing profits is a top priority for every organization. One powerful strategy to achieve this is by optimizing your distribution channel mix.

Standalone vs. Integrated Property Management Systems: How to Choose the Right Architecture

In the dynamic world of property management, efficient and streamlined processes are crucial for success. Property managers face a myriad of tasks, from marketing and leasing to maintenance and financial management.

Streamlining Administrative Tasks in Student Housing with a Property Management System

As the student housing market continues to grow, property managers are facing increasing pressure to provide top-notch services while keeping costs low.

How Student Housing Communication Connects Students, Requests, Payments, and Operations

Effective communication is a vital component of successful property management, particularly in student housing.

Webinar: How a Guest Loyalty Program Can Help Independent Hotels

Everyone thinks that loyalty programs are for big boys. But the landscape has changed. It’s a matter of technique & leveling up your tech to support it.

Webinar: Analytics & Reporting Made Easier With Booking Ninjas PMS

There are many systems out there capturing data, but people don’t know where all the data is going. The most important issue is that the data is not being analyzed in the right way.

Webinar: Restaurant Revenue Management 101: How Data Can Drive Your Revenue

In this webinar, we discuss what is revenue management in general and how to test and optimize multiple strategies across pricing, capacity and promotions to improve how you fill your seats, and ultimately improve your bottom line.

Webinar: Effective Channel Management

Learn how to find the right channel partner, effectively engage with the channel partner, understand and remove objections, and drive profitability & longevity

Webinar: How a PMS can work for Non-profit organizations

Discover how Non-profits can benefit from property management solutions and some use cases for NGOs and NPOs.

Webinar: Tapping Into The Travellers' Psyche - What Your Guests Want To See

Get into your guest’s heads, the psyche of what makes your guests want to travel at a certain time & date. Then motivate them to book & get excited about the trip.

Webinar: Using Guest Feedback Data To Make Better Decisions

We all want better decisions but it's sometimes hard to make. Learn to use guest feedback to constantly iterate your decision-making process based on real data.

Webinar: Incorporating sustainability into your business

The hospitality industry is in a unique position to make an impact on the environment by setting best practices & norms through their daily operation.

How Coworking Membership Works: Complete Guide

Understand how coworking membership works, common coworking membership plans & its sustainability. Bonus: Strategies For Retaining Coworking Members.

Webinar: Property Management Growth Strategies for the New Year

Property Management Growth has gone beyond just acquiring the property or collecting payments. To achieve growth, you need technology.

Webinar: Using Artificial Intelligence to Streamline Property Management

Webinar on 'Using Artificial Intelligence to Streamline Property Management' presented by David Harroch from Booking Ninjas

How Coworking Community Management Connects Members, Communication, Events, and Operations

Discover why coworking community building is essential for the success of your coworking space. Learn important coworking community building strategies here!

How to Choose a Property Management System

Property management systems often referred to as PMS, which present an efficient way of doing things by using automated, computerized systems.

Hotel Kitchen Cleaning Checklist

The best way to ensure employees clean your kitchen correctly is to use the same management techniques you use in other hotel areas. Maintaining a strict schedule and assigning each task is the only way to prevent vital steps from being overlooked.

Creating the Perfect Guest Room Checklist For Your Hotel Staff

One of the main goals of any successful hotel is to meet and exceed excellence for your customers. Having the perfect guest room checklist will help carry out this goal.

Hotel Automation: Workflows, Self-Service & Operations

Hotel automation is simply employing technology to take care of some of the many activities you have to carry out as a hotel owner or hotel manager.

How Hotels can Benefit from an Automated Guest Management System

How Hotels can Benefit from an Automated Guest Management System

Net Operating Income

How Hotel Data Management Connects Reservations, Guests, Revenue, and Operations

See how hotel data becomes useful when reservations, guests, rates, distribution, payments, operations, analytics, and governance are connected to decisions and workflows.

How Online Rent Payments Connect Tenants, Billing, Reminders, and Reconciliation

See how online rent collection works from billing and reminders through tenant payment, transaction status, reconciliation, exceptions, and financial reporting.

How AI Customer Service Connects Conversations, Requests, And Human Support

See how AI can support customer service through classification, summarization, self-service, routing, employee assistance, communication, and analysis while keeping human escalation and governance built into the workflow.

How Hospitality Data Security Connects Identity, Access, Privacy, Integrations, and Operations

Understand hospitality data security as a connected operating model covering identity, authentication, permissions, privacy, integrations, monitoring, employee access, incident response, and shared responsibility.

Hotel Management Tools: How the Modern Hotel Technology Stack Works Together

Understand how the modern hotel technology stack connects PMS, reservations, revenue management, distribution, POS, operations, analytics, workforce tools, and specialist systems without creating disconnected data silos.

The Ultimate Guide To Getting The Most Out Of Einstein AI

Learn how Salesforce AI can use connected CRM, reservation, financial, service, and workflow data to support smarter property operations.